07/11/2025
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El Pollo Loco, a Mexican restaurant chain known for its fire-grilled chicken, has a presence in the city of San Diego with multiple locations. With a commitment to fresh and authentic food, El Pollo Loco marinates whole chickens in a special blend of herbs and spices before grilling them on open-flame grills. Customers can enjoy their favorite Mexican entrees along with handmade guacamole, salsas and dressings. El Pollo Loco also offers delivery, catering, group dining options, takeout services and specializes in dinner and lunch menus.
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What people say
El Pollo Loco is a popular fast-food chain that specializes in Mexican-style grilled chicken. Founded in 1975, the chain has expanded to over 400 locations across the United States, including several restaurants in San Diego. In this article, we will take a closer look at online reviews and comments about El Pollo Loco in the city of San Diego.
Online reviews and comments are an important source of information for consumers when deciding where to eat or shop. Platforms such as Yelp, Google, and Facebook allow customers to share their experiences with others, giving them insights into the quality of service, food, and overall experience of a particular restaurant or store.
When it comes to El Pollo Loco in San Diego, online reviews and comments are generally positive. On Yelp, the chain has an average rating of 3.5 stars out of 5, based on more than 250 reviews. Customers praise the restaurant's flavorful chicken, generous portions, and affordable prices. Many also appreciate the variety of sides and sauces available, as well as the friendly and efficient service.
However, some negative comments can be found among the reviews as well. Complaints range from long wait times during peak hours to inconsistent quality of food across different locations. Some customers have also reported issues with cleanliness and hygiene, such as dirty tables or bathrooms.
On Google, El Pollo Loco has a slightly higher average rating of 3.8 stars out of 5, based on more than 1,200 reviews. Customers here also tend to appreciate the delicious chicken and good value for money. However, there are still some complaints about slow service or food quality issues.
Similar trends can be observed on social media platforms such as Facebook or Twitter. While many customers express their love for El Pollo Loco and recommend it to others, there are also occasional negative comments about specific locations or incidents.
Overall, it seems that El Pollo Loco has a loyal customer base in San Diego, who appreciate the chain's tasty and affordable chicken dishes. However, there is still room for improvement in terms of consistency, cleanliness, and customer service. As always, it's important to take online reviews and comments with a grain of salt and form your own opinion based on personal experience.
Locations
Carmel Mountain
11895 Carmel Mountain Road Closing at 22:00
Clairemont Mesa West
4330 Genessee Avenue Closing at 22:00
El Cajon
494 Broadway Closing at 22:00
Encinitas
1002 N El Camino Real Closing at 22:00
Grantville
6121 Mission Gorge Road Closing at 22:00
Midway District
3444 Midway Drive Closing at 22:00
Mira Mesa
8349 Mira Mesa Boulevard Closing at 22:00
Miramar Ranch North
Poway
12427 Poway Road Closing at 21:30
San Marcos
692 W San Marcos Boulevard Closing at 22:00
Vista
El Pollo Loco Closing at 22:00
